To reset your password using the Reset Password assistant or your Recovery Key, FileVault must be turned on. Verify it and add a password hint before clicking Change Password. Now, select Users & Groups, click the padlock icon in the bottom left corner of the pop-up box, and re-enter the correct admin username and password.įinally, select your user name from the list, click the Reset Password button, and enter the new account password. Next, click the Apple icon and select System Preferences. To reset your password using another admin account, log in to your Mac using the credentials associated with that account.
When it’s up and running, log in using your new credentials. Click Reset Password to confirm the changes.įinally, you’ll be prompted to restart your Mac. In the pop-up, enter your new password, verify it, and add a password hint. If it does, click the button-a triangle contained within a circle-next to the message and enter your Apple ID and password. If after three attempts a message saying that you can reset your password using your Apple ID doesn’t appear, try another method. To test the function, try and enter any password at login.